Remote Support

Remote Support

Remote Support Steps:

Call 516-828-1418 to schedule a remote session. We will help you on-the-fly!

1. Download the remote application to your computer, it takes less than 30 seconds: Windows Download  or Mac Download;
2. Click on “Run” and choose: “Allow this program”.

We can guide over the phone, NO WORRIES!

Simply call NOW > 516-828-1418 to schedule a remote session. We will help you on-the-fly with any computer, network, server issues you might be having.

How Does it Work?

We perform remote support through a secure encrypted channel. Phone and live text chat are available. You will be able to see every step we perform on your computer.

For those of you not familiar with this technology, please know there is no limit to what remote support can do.

From fixing your operating system, removing viruses and malware, fixing system errors, installing and removing new programs, repairing SOFTWARE issues including of any kind including connection to your printer, scanner, webcam or any other connected device), website design, tutoring, and anything else you can imagine!

It is as if we are there with you. Obviously, remote support cannot be performed when there is no Internet connection and where you have a boot-up issue. If we discover you have a hardware issue, if you are located near us, we can come on-site and help you that way. ONLY if you are located outside of our area, you will make use of our diagnostics and troubleshooting and you will find a local technician to help you.

Our service is exceptional. Marc, the owner, can diagnose and repair what others may have missed or misdiagnosed.

Call 516-828-1418 now to schedule your instant computer repair session or for any other services.

Thank you.